Get vendor work done faster. With proof.
VendorCall Core is the execution layer for multifamily property services. Submit a request, route it to a vetted vendor, track the job in real time, and close it out with photo proof and clean documentation -- without replacing your PMS.
Works alongside your existing systems. No rip-and-replace.
What VendorCall Core is
A single workflow to request, route, and track vendor work -- so service delivery becomes predictable and measurable.
What it's not
- Not staffing
- Not a maintenance replacement
- Not a replacement for your PMS/CMMS
- Not another inbox your team has to babysit
Request services by web, text, or voice
Your team can request work the way they already communicate. Core keeps everything organized, trackable, and accountable -- no matter how the request comes in.
Web
Submit and track work orders from a clean dashboard.
Text
Request services on the go and get status updates back without chasing.
Voice
Hands full? Speak the request. We capture details and route it correctly.
Powered by Velari -- so requests become structured jobs automatically, with fewer back-and-forth questions.
Made for the work that breaks your day
VendorCall Core is built around the highest-friction service categories property teams deal with every week -- especially when vendor performance is inconsistent.
Turns & Make-Ready Services
- Unit turns and make-ready coordination
- Move-out cleaning and punch support
- Turn painting (touch-ups to full turns)
- Trash-outs and debris removal tied to turns
Faster turns, fewer delays, less vendor chasing.
Bulk Trash Pickup & Haul-Off
- Bulk trash pickup (furniture, appliances, mattresses)
- Junk removal and haul-off
- Illegal dumping cleanup
- Construction debris removal
Better curb appeal, fewer complaints, less compliance risk.
Emergency Groundskeeping & Porter Support
- Same-day grounds cleanup and trash pickup
- Overflow porter support when teams are short
- "Before the tour" curb appeal cleanups
Protects reviews, tours, renewals, and on-site sanity.
Recurring Cleaning & Janitorial
- Common area cleaning programs
- Clubhouse, corridors, stairwells, amenity upkeep
- Ongoing janitorial and vendor replacements when needed
Predictable cleanliness, fewer escalations, fewer rebids.
Seasonal Exterior & Deep Cleaning
- Pressure washing for multifamily communities
- Floor scrubbing and deep cleaning
- Window cleaning and exterior refresh services
Better first impressions heading into peak leasing season.
February through March is when operators re-evaluate vendors. Core helps you move fast when the current provider isn't cutting it.
Spring cleaning season is coming
February is when the signs start showing. By March, the complaints start rolling in -- and operators realize their current vendor isn't cutting it.
VendorCall Core helps you:
- Stand up seasonal services quickly (pressure washing, windows, floor scrubbing)
- Compare replacement options without messy email chains
- Maintain standards across properties even when staffing shifts
How VendorCall Core works
Submit a request
From your team, your property, or your workflow.
We route it to the right vendor -- fast
Turns, bulk pickup, emergency grounds, recurring cleaning, and seasonal deep clean -- routed by category, location, availability, and performance history.
Track progress without chasing
Live statuses, updates, and proof-of-work so everyone sees the same truth.
Approve + close out
Closeout documentation gets saved. Vendor performance is captured. Payments and invoicing stay clean and consistent.
For regionals: visibility across every property in one view.
Everything you need to run vendors like a system
Smart Vendor Routing
Stop calling around. One request goes to the right vendor.
Real-Time Job Tracking
Know what's done, what's late, and what needs attention -- without guesswork.
Proof of Completion
Photos, notes, and timestamps that protect your team and reduce disputes.
Vendor Scorecards
See who delivers consistently by property and service category.
Work History & Reporting
Track recurring issues, vendor reliability, and service trends over time.
Quote & Compare (Recurring)
Collect bids, standardize scope, and keep vendor responses organized -- no email chains.
Works alongside your existing property management software
VendorCall Core is designed to sit beside your PMS/CMMS -- so you don't have to rip and replace the systems you already run. Your teams keep their current tools. Core makes vendor execution faster, clearer, and measurable.
Start at one property. Roll out across the portfolio.
VendorCall is built to scale from one community to an entire organization.
Property-level execution
Get vendor work completed faster with clear accountability.
Frictionless intake + coordination
Requests come in through text, voice, or web -- and turn into structured, trackable jobs.
Learn moreEnterprise + association layer
Standardize vendor networks, reporting, compliance, and performance across an entire portfolio.
Learn moreCore executes the work. Connect scales the system. Velari makes it effortless.
Frequently asked questions
Want to see VendorCall Core in action?
We'll walk through a real request-to-completion workflow using your actual service categories.