Terms of Service

Last updated: January 16, 2026

1. Acceptance of Terms

By accessing or using VendorCall's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

2. Description of Service

VendorCall provides a property services operating system that connects property managers with vetted service providers for on-demand and recurring property maintenance services.

3. User Obligations

You agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Use the service in compliance with all applicable laws
  • Not interfere with the proper functioning of the platform

4. Service Requests and Fulfillment

Service requests are fulfilled by independent third-party vendors. VendorCall facilitates the connection and coordination but does not directly provide the services. We are not responsible for the quality or timeliness of vendor work, though we maintain vendor quality standards.

5. Payment Terms

Pricing and payment terms will be agreed upon before service execution. Prices are subject to change with notice. Late payments may incur additional fees.

6. Communications and Notifications

VendorCall communicates with users via email, SMS, and in-platform notifications. By creating an account or submitting a service request, you consent to receive:

  • Transactional communications (order confirmations, status updates, invoices)
  • Service notifications (vendor assignment, arrival, completion)
  • Account notifications (password resets, security alerts)
  • Promotional communications (new features, offers) — you can opt-out at any time

SMS Messages: You explicitly consent to receive SMS text messages at the phone number you provide. Msg & data rates may apply. Msg frequency varies based on service activity. Reply STOP to opt-out, HELP for support.

You may update your communication preferences in your account settings at any time.

7. Limitation of Liability

VendorCall shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the service.

8. Termination

We reserve the right to suspend or terminate your access to the service at any time for violation of these terms or for any other reason at our discretion.

9. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the service after changes constitutes acceptance of the new terms.

10. Contact Information

For questions about these Terms of Service, contact us at:
legal@vendorcall.com