The last-mile OS for property services
VendorCall connects your property teams, existing systems, and vendor network into one intelligent platform. National reach. Local touch.
Built for multifamily and commercial property teams.
Early adopters across multifamily, associations, and commercial portfolios
Built for everyone in the property services ecosystem
Whether you manage properties, oversee portfolios, or provide services, VendorCall connects you to the work that matters.
Property Managers
Coordinate vendors, track service requests, and manage operations across your entire portfolio from one platform.
- Single source of truth for all vendor activity
- Real-time visibility into service status
- Streamlined invoice processing with QuickPay
The missing link in property operations
Your PMS handles leasing and accounting. Your vendors handle the actual work. But who orchestrates the handoff? VendorCall is the last-mile operating system that connects them.
Your PMS
Yardi, AppFolio, Buildium, etc.
Your Vendors
HVAC, Plumbing, Landscaping, etc.
Receive Requests
From your PMS, Velari AI, or direct from residents and staff
Route & Track
Match to the right vendor, monitor progress, and capture proof of work
Pay & Close
Instant payment with QuickPay, data syncs back to your PMS
Core runs the work. Connect powers the network. Velari makes it smarter.
Three powerful layers working together to orchestrate property services at scale.
The Platform
VendorCall Core
The day-to-day platform where property teams request work, vendors complete it, and everything gets tracked and paid in one place.
- Service requests & work orders
- Job tracking: request → scheduled → completed
- Vendor coordination & messaging
- QuickPay embedded payments
- History by property, unit & vendor
The Network Layer
VendorCall Connect
Branded portals for associations and large portfolios—connecting in-network vendors with all properties in the group.
- Branded member portals
- Preferred vendor ecosystem
- Portfolio-wide visibility & reporting
- Network engagement metrics
- Keep work 'in the family'
The AI Assistant
Velari
The operations co-pilot that turns conversations into work orders and recommends the best vendor for every job.
- Chat, SMS & voice requests
- Smart vendor scoring & routing
- Automated status updates
- Performance insights over time
- Predictive cost & risk alerts
How they work together:
HVAC Repair
Maple Heights 204
Plumbing Leak
Oak Tower 1502
Cleaning Turn
Pine View 308
Assign FastFix HVAC (98% rating) for Maple Heights. Average response: 45 min.
Orchestrate property services at scale.
Connect your PMS, vendors, and teams through one intelligent platform. Finally get the visibility and control you need.
End-to-end visibility
See every request, vendor, and payment status across your entire portfolio.
Standardized workflows
Consistent processes that scale across properties and teams.
Portfolio-level insights
Actionable data on vendor performance, costs, and cycle times.
Turn your portfolio into a true service network.
VendorCall Connect gives associations and large PMCs a network-wide view—every property, every vendor, one shared system with real visibility.
- Branded portals for your association or portfolio
- Connect preferred/member vendors with all properties
- See which vendors are used, where, and how often
- Prove network value: spend, response times, satisfaction
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Vendors
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Markets
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Trades
Your operations co-pilot.
Velari listens, asks smart questions, builds the job, and routes it to the best vendor—without manual chasing.
Accepts requests by chat, SMS, or voice
Plain language requests automatically become structured work orders in VendorCall Core.
Scores and recommends the best vendor
Based on service type, location, availability, performance history, and pricing.
Sends updates and automated nudges
Vendor en route, job delayed, photos uploaded—Velari keeps everyone in the loop.
Surfaces insights over time
Which vendors are most reliable, where response times lag, and where you can save money.
Vendor Recommendation
ProClean Services matched for Oak Tower turn. 4.9 rating, same-day availability.
Cost Anomaly Detected
HVAC invoice $340 above typical for this repair type. Review recommended.
Auto Status Update
Maple Heights plumbing marked complete. Photos received and verified.
From leak to done in minutes, not days.
Real results from property teams using VendorCall.
0%
faster vendor assignment
From request to confirmed vendor
0%
reduction in unmanaged spend
Through standardized workflows
0 min
average time to scheduled vendor
For priority service requests
Trusted by industry leaders
See why property teams across the country choose VendorCall.
"VendorCall transformed how we manage our 12,000-unit portfolio. What used to take hours of phone calls now happens automatically."
Sarah Chen
VP of Operations, Greystar
"The AI-powered vendor matching is incredible. We've cut our average response time from 4 hours to under 20 minutes."
Marcus Johnson
Director of Facilities, Lincoln Property
"Finally, a platform that understands the complexity of property services. Our vendor relationships have never been stronger."
Jennifer Martinez
Regional Manager, CBRE
Built for every stakeholder.
Whether you manage properties, run operations, or provide services—VendorCall works for you.
For Property Managers
Less chaos, more control.
- One place for all service requests
- Instant access to vetted vendors
- Automated status updates for residents
For Operations Leaders
Standardize and scale property services.
- Portfolio-wide visibility into vendors and costs
- Consistent workflows across all properties
- Performance tracking and standardization
For Vendors
More predictable work with less admin.
- Access to qualified, recurring work
- Single system for all your clients
- Get paid faster with streamlined invoicing
Frequently asked questions
Everything you need to know about VendorCall.
Ready to modernize your property services?
See how VendorCall can become your Property Services OS. Book a personalized demo with our team.
Are you a vendor?
Join VendorCall Connect and get access to qualified, recurring work from serious operators.